First, after-sales services we provide are as follows:
1.Consulting service: Users may call us at 0576-87685299/87685300 if you have any problems.
2.Warranty service: If there is any quality problem withinthe warranty period, the user can go to the local after-sales service center to enjoy the warranty service; if there is no after-sales service center in the local area, the user can call for consultation.
3.Maintenance service: If there is any quality problem withthe maintenance period, the user can go to the local after-sales service center or entrust the dealer to request the repair service.
Second, from the date of purchase, if the user has quality problems during normal use :
1.Free warranty within one year and limited maintenance within three years.
2.Partdamageis free of warranty for two years.
1.The purchase date is subject to the purchase invoice date (no purchase invoice is subject to the date of manufacture).
2.If there is no barcode, serial number products, wedo not undertake after-sales service obligations
3.Quality issues do not include subjective objections to the user's personal sound quality, tone, etc.
4.Replacement and warranty service is valid only for general use: all human damage (such as user disassemble, improper connection, access to improper voltage, not in accordance with the instructions), force majeure caused by transportation and other accidents, natural disasters, etc., and repairs and modificationsnot approved by the company are not included in the replacement and free warranty; maintenance services are properly charged.
5.Service for discontinued models, our company only performs functional repairs (the appearance may differ from the original products)
6.Warranty service does not include housing, instructions, packaging
Third, please bring the original warranty card and the original purchase invoice when requesting service. Please keep the warranty card and purchase invoice properly. The warranty card must not be altered, otherwise it will be void.
Please read the product manual carefully before using products.
(Note: our company reserves the right of final interpretation of the product after-sales service regulations)